Hospitals and Hospital operators
The hospital sector currently faces the challenge of developing tailor-made management solutions for tackling forthcoming changes in health care. The primary objective of these approaches has to be to raise the profitability of a specific hospital and thereby secure its survival in the long term. Moreover, the measures must take account of the special management characteristics of the hospital considered and, at the same time, have to be understandable and acceptable for the executive medical staff.
Being a competent subject specialist, zeb/ supports the financial department of a hospital in further developing and implementing integrated management approaches in conceptual and IT terms.
- We understand ourselves as the direct contact partners of the commercial director, board or managing director
- We are your competent partner for all topics related to the financial function of a hospital
- We provide end-to-end advice — from concept design to implementation – also with regard to IT
- We offer standard software for managing and refining financial data warehousing and for generating and distributing financial and performance reports
Our consulting focuses on the core issues addressed by a hospital’s financial unit:
- Which are the objectives that can and should be governed by the management of a hospital (group)?
- Which management methods and controlling tools are suitable? How can they be implemented in conceptual and technical terms?
- What does a management-oriented reporting look like and which control-specific information do reports have to contain?
- Which technical support is required to ensure an integrated, flexible financial and performance data basis?
- Which types of funding are appropriate in different situations?
- How can communication towards banks be optimised?
- How is an integrated and holistic risk management system designed and introduced for controlling medical and management risks?
Hospital management
A major challenge in hospital management lies in setting up consistent target systems from the managing board to the heads of departments or service centres in line with incentives. Here, the presentation of the data material and its traceability for the medical and nursing staff plays a special role in the co-operation between business managers and physicians. By means of integrative and holistic control methods, zeb/ supports the simultaneous consideration of earnings and cost targets in profit management. In addition, management approaches are used that are based on their practice orientation and also accepted and endorsed by the executive medical staff.
Reporting and data warehousing
Sound and target-oriented profit management requires that essential management information is prepared in a well-structured way. Management-oriented and intuitively understandable reports support the analysis of returns and the development of actions. zeb/ has long-standing project experiences in designing management-oriented reporting hierarchies. Through its data warehouse solution zeb//control health care, zeb/ offers a set of comprehensive standard reports as well as a management cockpit that can be customised to meet the specific needs of your hospital. It allows you to flexibly integrate several data sources in a centralised data warehouse.
Funding
Given their high investment needs and declining public grants, hospitals will have to draw on alternative funding sources more than ever before. Specialised know-how and expertise is required for structuring these methods of financing in order to ensure that the most appropriate funding instruments are selected. zeb/ assists you in defining financing strategies and implementing a funding concept. In this context, zeb/ supports your communication with banks and, in parallel, develops adequate steps to improve your financial rating.
Risk management
In practice, management risks such as financial risks, IT risks and personnel risks are less focused than medical risks. Frequently, there is no end-to-end process for controlling such risks. Nevertheless, the goal should be to achieve a holistic and integrated view of all the risks of a hospital/healthcare group and to identify, assess and adequately manage them in a recurring process. Through an objective and holistic status-quo analysis, zeb/ provides support for a structured risk inventory and assessment of risks. zeb/ has ample expertise in the development of actions and in the establishment of a risk management system. Also change management is of great importance to ensure employee acceptance in the introduction of the new processes.